Property Analytics

A powerful set of reports for tracking your performance in the Expedia Group travel marketplace.

Best for:

All properties

Used for:

Identifying opportunities for improvement

Benefit:

Maximize revenue performance, market share

Overview

Listing in our marketplace significantly increases the number of high-value travelers able to discover and book your rooms. But to truly be successful, you need to understand your performance and know how to improve. That’s why we’ve built Property Analytics.

  • Understand current results and year-over-year trends.
  • Identify which metrics can be optimized to increase revenue.
  • Act on custom recommendations for your property.

How it works

Property Analytics evaluates your success on our booking sites and surfaces your results against key metrics. For context, we highlight trends developing over time across our sites and compare your performance to your local market competitive set. To make your decision making easier, the Property Analytics tool identifies areas of focus and suggests actions to help you improve.

  • Customize reports by booking date, stay date or for a specific window of time.
  • Review net revenue and revenue share reporting.
  • Understand performance against visibility, conversion and guest value.

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1 in 3 Expedia Group lodging partners look at some form of analytics reporting on a daily basis.

 

Expedia, Inc. 2017

What we measure

To help you maximize revenue production in our marketplace, we measure:

  • Visibility: Reveals how visible your property is on Expedia Group sites by reporting the number of times a traveler clicked through to view your property detail page.
  • Conversion: Surfaces the ratio of transactions to views of your property detail page, allowing you to understand how well your property converts travelers into guests with booked rooms.
  • Guest value: Shows the average room revenue generated by guests as compared to the year prior and against the performance of your comp set.

“Expedia Group has their hand on the pulse of the market, and they have fantastic technology. The reporting and insights they share with us as partners is really the best out there from an OTA standpoint.”

Rob S.

Director of Revenue

Multiple Properties

FAQs

Rev+ is a free tool (no subscription required) featuring a real-time data flow that provides a current view of occupancy, compression and competitive pricing. Unlike other reports that have some lag, Rev+ reveals the market conditions for that day, week, month and year ahead.

Use these step-by-step instructions to review Rev+ opportunities in Partner Central. 

You can make updates to your comp set every 15 days to keep pace with changes in your market.

Steps for customizing your competitive set are available here. 

Learn how to avoid guest relocations in Partner Central. To eliminate same-day arrivals, consider setting a booking cutoff restriction to specify how many days in advance a guest must book before check-in.  Read more on how to do this here.

We can help you save time in so many ways. For example, you can bulk upload room inventory and availability to quickly make updates across multiple room types.  Read our step-by-step instructions to learn more. You could also consider getting connected to automatically update your property’s rates and availability across all of the travel sites you work with. Read more on how to do this here

Our easy-to-use platform, Partner Central, will be the primary location for managing reservations, loading inventory, changing rates and keeping your listing up to date. Many partners opt to use a connectivity provider to link our systems and automatically perform daily tasks. They log in to Partner Central to leverage our more advanced tools including competitive set analysis, real-time market pricing and other marketing programs. If you have any problems, our local teams are ready to help.

Yes. Expedia Group partners have access to a suite of tools and data insights that help you develop and execute a profitable revenue management strategy. We're constantly innovating and publishing best-practice guidance to support your success.

An online travel agency (OTA) is a key part of your distribution strategy. If your goal is to reach more travelers and attract those who will be happiest at your property, an OTA can help.

At Expedia Group the breadth of our travel supply attracts travelers who are researching, planning and booking travel. They often plan far in advance, stay longer at your property and spend more. In addition to helping you fill your rooms, we provide tools and market insights to help you provide outstanding guest experiences and grow your business.

We are one of the world’s leading travel marketplaces, with an extensive brand portfolio that includes both globally recognized and locally relevant travel brands, including Expedia, Hotels.com, Orbitz, Travelocity and more. Learn more in our About Us section.

No. To keep your workload to a minimum, we automatically email the guest to confirm the reservation.

You can easily cancel a reservation on behalf of a guest in Partner Central. If a cancellation fee applies, you can charge the linked Expedia Virtual Card on the cancellation date.

Yes. The Messages tool in Partner Central allows communication with guests before they arrive and we're happy to include check-in instructions with your property listing. 

As an Expedia Group partner, you choose how you want to accept guest payments. Options include leveraging our secure payment processing to have travelers pay online when they book and charging an Expedia Group issued virtual credit card for payment at check-out. You can also have guests pay you directly at check-out and compensate Expedia Group.

To appeal to the broadest number of travelers, you can choose to offer both options and let the guests decide what's best for them.

It isn't a problem if your property doesn't accept credit cards. We'll make sure your listing communicates how you accept payment (cash, check, credit card, etc.) so travelers are prepared when they arrive. We'll confirm with you in a call to welcome you to the Expedia Group family.

In addition to providing an easy-to-use and secure experience for travelers to book your rooms, Expedia Group invests heavily in advertising, digital marketing and social media promotion to attract consumers from around the world to your market and individual property.

We are constantly mining our data for insights and emerging travel trends so we can both innovate and develop the best set of free and robust tools that enable you to grow your business. We also operate traveler and partner support centers to help solve the sticky logistical issues that inevitably arise when people set out to explore the world.