Welcome to One Key™

The most comprehensive travel rewards program that we’ve ever created, One Key™ will power the traveler experience to drive more demand for you.

Meet our travel rewards program: One Key

Now with the flexibility to earn and use rewards across Expedia, Hotels.com, and Vrbo, travelers can unlock a world of opportunity — and so can our partners.

It's simple, flexible, and more rewarding for you and your guests.

One rewards program, three brands, countless ways to benefit.

Bringing our traveler brands together within a single travel suite gives members the freedom to earn and spend rewards across every eligible element of a trip. This means more visibility with valuable travelers for you than ever before. With One Key, you can:

  • Accelerate demand by providing what our members want most: flexibility. Travelers can plan their ideal trip across our three brands to maximize rewards.
  • Attract incremental travelers who spend more and book more often.
  • Increase your exposure to more members booking through our family of brands and every type of trip — eligible hotels, vacation rentals, car rentals, flights, cruises, and more.

Members drove approximately 3x the gross bookings per customer, over 2x the gross profit per customer, and 2x the repeat business versus non-members.

Expedia Group, global bookings on Expedia.com and Hotels.com, 18 months, 2021 - 2022

One Key unlocks more for your business

Gain access to more valuable guests and growth opportunities. With One Key, you can:

  • Maximize revenue potential with Expedia Group-funded OneKeyCash™, our new rewards currency. Members can earn OneKeyCash any way they travel — and they could use it on eligible trips with you.*
  • Reach frequent travelers with a program that assesses member eligibility annually (as opposed to providing lifetime membership).
  • Boost bookings with a mix of flexible tools, custom offers, and promotions to target members in a way that works best for your revenue strategy.

*OneKeyCash is not redeemable for cash and can only be used on Expedia, Hotels.com, and Vrbo.

 

95% of members are planning to travel for leisure in the next 12 months, compared to 67% of non-reward members.

Expedia Group, consumer survey with Wakefield Research, March 2023

Here’s how to be one of the first to benefit

Make the most of One Key today. If you’re a hotel partner, create custom offers to attract high-value travelers now.

See below for more specific actions you can take to capture this increase in demand.

Help drive the results you’re looking for with a combination of discounts, perks, or promotional OneKeyCash that work best for your revenue strategy.

Learn how

Ensure your Vrbo property listing is in the best shape it can be to stand out from the crowd. To optimize your listing for success, include amazing photos, headlines, and property descriptions. And make sure your rates and calendar are accurate and competitive.

Contact your account manager today to set up Members Only Deals and learn more about what you can do to prepare for One Key.

Contact your account manager today to set up Members Only Deals and learn more about what you can do to prepare for One Key.

Contact your account manager today to set up Members Only Deals and learn more about what you can do to prepare for One Key.

Contact your account manager today to set up Members Only Deals and learn more about what you can do to prepare for One Key.

Learn more about One Key

One Key is the most comprehensive travel rewards program we’ve ever created. Launched in the U.S. in July 2023, One Key unifies the Expedia and Hotels.com rewards programs and, for the first time, brings a rewards program to Vrbo. Our travel rewards program accelerates demand for your business by catering to what our members want most: flexibility. One Key gives members the freedom to be rewarded any way they travel – on eligible flights, car rentals, hotels, vacation rentals, and more.

Before the launch of One Key, Expedia Group had separate travel rewards programs for Expedia and Hotels.com and no rewards program for Vrbo. These separate travel rewards programs used different reward structures and had no ability to earn and use rewards between the two. One Key will replace Expedia Rewards and Hotels.com Rewards and introduce a first-ever rewards program to Vrbo.

Not only do travelers earn rewards with our three brands – Expedia, Hotels.com, and Vrbo – they will earn across different trip products too: eligible hotels, vacation rentals, car rentals, flights, cruises, and more. One Key will introduce OneKeyCash, the new rewards currency travelers earn as a percentage of purchases, which can then be used to discount eligible future travel when booking on Expedia, Hotels.com, and Vrbo.* One Key unifies Expedia, Hotels.com, and Vrbo under one simple, easy-to-use, and flexible travel rewards program.

*OneKeyCash is not redeemable for cash and can only be used on Expedia, Hotels.com, and Vrbo.

One Key launched in the U.S. in July 2023, with additional markets to follow starting in 2024. Our current travel rewards programs will remain in place in any market where One Key has yet to launch.

No, partners are automatically included as part of this change and do not need to take any action to take advantage of the increased demand created by One Key. Any offers you are using to attract our travel rewards members today, such as Members Only Deals, in-stay perks, and being a VIP Access property, will automatically transfer to One Key and One Key members.

For more details on One Key, please visit https://www.expedia.com/one-key.

See all FAQs

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A travel rewards strategy that puts you in charge

Make the most of our travel rewards program, One Key™, and help drive the results you’re looking for with a mix of Members Only Deals, perks, or promotional OneKeyCash™ that work best for your revenue strategy.