What travelers want. Over the last several months we surveyed 34,000 travelers to learn how they will travel, search, and buy now. Get actionable recommendations to help start attracting travelers in the report. 2020 global research reveals new traveler preferences and expectations.

  • COVID-19 resource center
  • Bouncing back

Bouncing back

From enhanced cleaning to cancellation policies, what do travelers want now? Learn how to be ready to meet travelers’ needs with COVID-19 resources on hotel cleaning policies, guest expectations, and everything else you might need to bounce back.

Three health and hygiene measures to help your guests feel safe

Three health and hygiene measures to help your guests feel safe

Prepare your property for travelers to return by addressing cleaning practices and policies today.
Prepare your property for travelers to return by addressing cleaning practices and policies today.

People will travel again. Will you be ready?

People will travel again. Will you be ready?

Now is the time to learn more about updating cancellation policies, reviewing your listings and extending your inventory.
Now is the time to learn more about updating cancellation policies, reviewing your listings and extending your inventory.